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Find your local, independent Apple Consultant to help set up and find the best expertise and customized solutions for your home, school or business. Customer Service and Technical Support (Former Employee) - Home Based - 15 August 2017 I was employed with Apple for six months as an AHA IOS adviser. I enjoyed the role but would recommend having call centre experience before pursing. The national average salary for a Technical Support Advisor is $32,825 in United States. Filter by location to see Technical Support Advisor salaries in your area. Salary estimates are based on 17,392 salaries submitted anonymously to Glassdoor by Technical Support Advisor employees. May 15, 2018 · “This doesn’t say Apple,” I told the Support Tech. “Is Fast Support owned by Apple?” “Yes,” the support adviser lied. I hit continue and watched as it downloaded GoToAssist install file. Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and Technical Support Advisor (Former Employee) - Limerick - 7 April 2016 I was blessed with the best manager apple could offer and because of this it made my time for the company very enjoyable. I logged in on a personal network from home and I would take phone calls from customers with technical issues with there iPhones, iPods or iPads.